As we engage with our stakeholders, we identify and prioritise important concerns and matters that emerge from the interactions. These material matters form the basis of our strategy formulation process and we measure their progress through specific key performance indicators. As part of our peer review process, we have compared and aligned our material issues with those identified by global and Indian peers.
Mattampally plant, stacker reclaimer
Material matters
Providers of financial capital
Economic performance and profitability
Business growth
Return on investment
Risk management
Technology and process innovation
Customers
Customer satisfaction
Brand and reputation
Customer acquisition
Order fulfilment
Employees
Occupational health, wellbeing and safety
Employee training and development
Employee relations and engagement
Employee work-life balance and human rights
Benefits, fair compensation and social security
Channel partners
Vendor engagement and training
Distribution presence
Transport and logistics
Suppliers
Supplier engagement
Quality and reliability of suppliers
Government, regulators and policymakers
Fair business operations, business ethics and good governance
Tax and economic contribution
Compliance
Community
Social responsibility and engagement
Public policy and advocacy
Local economic value creation
Environment
Climate and energy
Responsible consumption
Waste management and circular economy
Biodiversity management
Sustainable land use, relocation and rehabilitation (after mine closures)
Responsible sourcing and alternate raw materials
Influencers
Economic performance and profitability
Interest payments
Risk management
Sustainability performance
Prioritising important matters
Most critical and monitored matters for SCL
Significant and monitored matters for SCL
Matters where SCL maintains oversight
