Stakeholder engagement

Co-creating value through dialogue and empowerment

We respect the expectations of our stakeholders and protect their interests. Continuous dialogue and mutually rewarding relationships with all stakeholder groups strengthen our social licence to operate. Our interactions with stakeholders at strategic and functional levels provide us with a broader lens to analyse our key opportunities and risks and take corrective actions.

Identifying our stakeholders

We define our stakeholders as those who can significantly impact or be impacted by our business. Through our day-to-day operations and interactions, we have identified our most important stakeholder groups, whose views are relevant to us. We also undertook a peer analysis to compare and align our list of important stakeholders with those of leading global and Indian cement companies.

Dealers meet at Bayyavaram plant

Stakeholder groups

 

How do they impact SCL’s ability to create value?

How does SCL create value for them?

Providers of financial capital

Equity and debt investors

Investors can significantly affect the capital inflow to the organisation that helps it conduct operations and grow the business.

SCL creates value for investors by delivering above average return on investments through dividends and appreciation of share value.

Customers

Wholesale and retail customers

Customers drive demand for the Company’s products and services and contribute to the organisation’s sustenance and growth.

Quality cement across different grades, made available at affordable prices, help customers meet their construction needs.

Employees

On-roll and on-contract workforce

Employees are one of the most important resources of a company and their combined skills and competencies drive its success.

The organisation creates value for its employees through benefits and compensation, training and career development, and takes care of their overall health and wellbeing.

Channel partners

Dealers, retailers, C&F agents and transporters

Channel partners stock and distribute the Company’s products to end consumers.

The business model of channel partners depends on stock availability from companies such as SCL.

Suppliers

Sources of raw material, plant and equipment and other service providers

Suppliers help address the Company’s raw material requirements and other support functions.

The business model of various suppliers depends on the demand from companies such as SCL.

Government, regulators and policymakers

Central and state governments and their respective ministries, stock exchanges, SEBI, RBI and other statutory or non-statutory bodies that can influence policymaking.

Policies and regulations that impact cement manufacturing at various stages, and general functioning of the corporate sector can have a material impact on the Company’s ability to create value.

Through direct and indirect taxes and contribution to larger economic value creation, SCL helps the government and regulators, and the nation at large.

Community

Local communities in and around our plant operations

SCL, like any other manufacturing entity, requires a social license to operate, which is obtained from the communities living around its area of operations.

As a responsible corporate citizen, SCL gives back to the communities through employment, CSR initiatives and infrastructure support.

Environment

The tangible and intangible natural ecosystem and the bodies that represent its interests [Ministry of Environment, Forest and Climate Change (MoEFCC), International Union for Conservation of Nature (IUCN), etc.]

Cement is a resource-intensive industry, and depends heavily on limestone, land, water and energy to run its operations.

Cement is an industry that leaves behind a large carbon and other emissions footprint, and solid and liquid waste. This has direct implications on the natural environment.

Influencers

Credit rating agencies; sustainability/ESG rating agencies; industry bodies such as CII and CMA and construction professionals

With their independent analysis, the influencers could induce opinions on SCL’s brand reputation and credit worthiness and can represent SCL’s attributes to a larger audience.

SCL forms part of the industry they represent or the sector they may rate. Our performance also provides inputs to various industry studies, benchmarking initiatives and reports.