Mattampally, Sagar Vidya Mandir
It is our untiring endeavour to engage better with all our stakeholders and conduct our business with mutual wins. The trust our brand enjoys today is the result of these efforts and we truly believe that good relationships lead to great businesses.
Performing across relevant material matters
Customers
Customer satisfaction
Satisfaction score
Customer complaints resolved
Customer acquisition
Customers
y-o-y customer base growth
Order fulfilment
Stock outs
Average fulfilment rate
Communities
Social responsibility and engagement
CSR expenditure
Beneficiaries
Public policy and advocacy
Membership in industry bodies such as CII and CMA
Channel partners
Vendor engagement and training
Vendors onboarded to the ERP system
Distribution presence
New distributors
Transport and logistics
Average lead distance
Road accidents
Suppliers
Supplier engagement
Supplier meets conducted
Suppliers onboarded on the ERP system
Suppliers
Quality and reliability of suppliers
Average supplier availability
Supplier defect rate
Government, regulators and policymakers
Fair business operations, business ethics and good governance
Whistleblower cases
Corruption/bribery cases received versus resolved
Tax and economic contribution
Total tax contribution
Compliance
Notices received on non-compliance
Mattampally, Medical center
To engage with our local communities and make them a part of our growth journey, we undertake regular interventions and invest actively in their inclusion and empowerment. Some key initiatives are given below:
Mattampally, Sagar Vidya Mandir
Mattampally, Medical centre
Mattampally, Medical centre
Our CSR spend in FY2020
(%)
(`)
Preventive healthcare and promotion of safe drinking water: 22,38,900
Rural development: 38,91,597
Training and education: 18,33,502
Training and promotion of sports: 3,97,747
Total CSR expenditure: 83,61,746
Occupational Health Centre, Mattampally
